Privacy Policy
This Privacy Policy explains how CVC Energy, the international energy storage business website operated by Wuhan WinChain International Trading Co., Ltd, collects, uses, stores and shares information when you visit cvcenergy.com or contact us about products, quotations, supply cooperation and support.
Effective date: July 31, 2026
Information We Collect
When you submit a contact or quotation form, email us, contact us through WhatsApp or communicate through another business channel, we may collect your name, business email address, telephone or WhatsApp number, company name, country or region, product interest, expected order or project requirements, destination market, message content and any files or information you choose to provide. We may also receive limited technical information such as IP address, browser type, device type, referring page and pages visited.
How We Use Information
We use this information to respond to inquiries, recommend suitable product configurations, prepare quotations, discuss samples and orders, review documentation requirements, provide technical or after-sales coordination, prevent misuse, maintain website security and improve our website, products and business communications. We process business inquiries only for these purposes or where otherwise required by law.
Retention and Security
We retain inquiry and business communication records only for as long as reasonably necessary to respond, manage a potential or existing business relationship, meet contractual and legal obligations, resolve disputes and maintain security. We apply reasonable administrative and technical measures to protect information, but no internet transmission or storage method can be guaranteed to be completely secure.
Your Choices and Requests
Subject to applicable law, you may ask us to access, correct or delete personal information connected with your inquiry, object to or restrict certain processing, or withdraw a previous communication preference. Some records may need to be retained for contractual, legal, security or legitimate business purposes. We do not knowingly seek personal information from children through this B2B website.
Policy Updates
We may update this policy when our website, service providers or legal requirements change. The effective date at the top of this page identifies the latest published version.
Contact CVC Energy
Legal operator: Wuhan WinChain International Trading Co., Ltd
Address: Room 25-07, CITIC Pacific Mansion, No. 1627 Zhongshan Avenue, Jiang’an District, Wuhan 430014, China
For privacy questions or requests, email hl-vc@w-chain.cn or use our Contact page. Please provide enough information for us to identify the relevant inquiry and respond appropriately.